Home page
This is the home page for my website. It is a static site as I don't really desire online interaction from this site beyond providing my resume, portfolio and email contact. The site is essentially designed to post my resume online, display a few portfolio objects giving a brief view of some of the work I've done in Human Computer Interaction (HCI).
Storyboard for my site
Design for my site
M & M Fitness
This is the front page for a couple of businesses of a friend. He owns a Fitness Center and a Physical Rehabilitation Center. My friend is an Alumnus of University of Florida (UF); he played football for the Gators and basically bleeds orange and blue; hence the orange and blue colors. The gator image in the center is important to him as it indicates from where he got his secondary education; as it is a link to UF's main page there isn't an issue of copyright. The image isn't being used to advance his business, but is a display of his alma mater of which he is proud to show. This site isn't active as yet but is in the process of being constructed in accordance with his review and acceptance.
Inside M&M Fitness
Children's Ark Learning Center
This is the front page for a Childcare, Pre-K business. The business owner has included all the forms customers need complete when they enroll their children. The site also details Programs and Tuition Rates, Frequently Asked Questions (FAQs), and the Mission Statement. This allows customers to review the business information and practice before calling with questions; customers are allowed to research this business online when considering where to enroll their children for care.
Inside Children's Ark Learning Center
AT&T renewal skipping
This is a project I worked on while consulting at AT&T. A lot of work is displayed via text and while I did much of this work in text I also decided to display the information in a map-like image. This image, drawn with mapping icons in Visio, displayed the hindrances involved for customers making a smooth transition to a new cell phone. The problem was that when existing customers got a new phone they weren't signing a new contract or registering their new phones; they were taking the SIM cards from their old phones and inserting them into the new phones and just continuing with calls under their expired contracts. The second page showed that if AT&T could close off the shortcut of removing and replacing SIM cards AND make it a single step to get a new phone registered and activated at the SAME TIME as purchasing it, customers would take the AT&T preferred/specified path to register their new phones and SIM cards and eliminate the problem of losing contracts (guaranteed business) but still having customers (who may opt to leave at any time).
Three topic Help Desk
This is another project I worked on while consulting at AT&T. An IVR system that was devoted to customer technical assistance, billing and plans needed review and redesign. Part of the requiremetns gathering included understanding how the system worked at that time; presentation of redesign ideas needed to be eye catching and somewhat different. I took the three issues and layed them out in a downflow of options, with the bottom being wider than the top as options grew wider than previous stations in the call. Then I printed a copy of each flow sheet and put them together to form a 3-sided pyramid that displayed the call flows all together in a single presentation image.
Pyramid individual pages
3-D Pyramid display
